NHTSA Complaint #11252182 — 2009 GMC ACADIA

TL* THE CONTACT OWNS A 2009 GMC ACADIA. WHILE DRIVING 30 MPH, A LOUD WHINING NOISE OCCURRED WHEN ATTEMPTING TO SHIFT GEARS. THE VEHICLE FAILED TO SHIFT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT STATED THAT THE SHIFTER WOULD TAKE A WHILE TO SHIFT INTO DRIVE. THE VEHICLE WAS TAKEN TO D'ARCY BUICK GMC (2022 ESSINGTON RD, JOLIET, IL 60435, (815) 673-7146) TO BE TEST DRIVEN, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED A FEW YEARS AGO PER BULLETIN NUMBER: 14404A (POWER TRAIN) AT THE SAME DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 95450230066. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.