NHTSA Complaint #11372573 — 2016 FORD FUSION

IN JUNE OF 2020 A CHECK ENGINE LIGHT POPPED UP ON MY DASHBOARD; THEREFORE, I TOOK MY CAR INTO THE DEALERSHIP TO BE DIAGNOSED. THEY ULTIMATELY UNCOVERED THAT THERE WAS A KNOWN ENGINE DEFECT WITH MY 2.0 L 4 CYLINDER ENGINE DUE TO A COOLANT LEAK. UNFORTUNATELY, MY VEHICLE IS WITHIN 2 MONTHS OUTSIDE OF THE CURRENT SAFETY RECALL. THERE IS AN ACTIVE RECALL ON ALL OF THE 1.5 L THAT COVERS 2014 THROUGH 2019; HOWEVER, THE RANGE ON MY 2016 2.0 L FUSION BEGINS IN 2017. I REACHED OUT TO FORD AND THEY INDICATED THAT EVEN THOUGH I AM WITHIN 1.5-2 MONTHS OUTSIDE OF THE RECALL THEY CANNOT ASSIST ME WITH FINANCING MY OVER $7,000 REQUIRED ENGINE REPLACEMENT AND I AM QUITE DISAPPOINTED THAT THE RECALL HAS NOT BEEN EXTENDED YET. FURTHER, I AM WRITING THIS AS OF 11/1 AND IT HAS BEEN NEARLY 5 MONTHS SINCE I DROPPED MY CAR OFF AT THE FORD DEALERSHIP AND THEY INDICATED THAT THEY HAVE NO IDEA WHEN THEY WILL BE ABLE TO FIX MY ENGINE AS THERE ARE OVER 8,000 OTHER RE-MANUFACTURED ENGINES ON BACK-ORDER DUE TO SIMILAR ISSUES. THE COOLANT LEAK ISSUE IS AN INCREDIBLY SERIOUS ISSUE AS IT COULD CAUSE MY ENGINE TO STALL OUT ON THE HIGH-WAY OR CITY STREETS. I HAVE SEEN COUNTLESS OTHER PEOPLE REPORTING THE SAME PROBLEM, AND I HOPE THAT OUR VOICES WILL SOON BE HEARD SO THAT WE CAN RECEIVE APPROPRIATE COMPENSATION FROM THE MANUFACTURER FOR THEIR POOR DESIGN AND BUILD. FOR REFERENCE ON THE TWO EXISTING ENGINE RECALLS NOTED ABOVE, PLEASE REFER TO THE FORD TECHNICAL SERVICE BULLETINS 19-2346 AND 19-2139. THANK YOU