NHTSA Complaint #11372507 — 2016 SUBARU OUTBACK

PURCHASED THE VEHICLE, CERTIFIED PRE-OWNED, IN 2018. AFTER ONLY ONE YEAR OF OWNERSHIP, THE BATTERY DIED AND IT WAS REPLACED. IN 2020, HAVE NOW HAD THE BATTERY DIE ON THREE OCCASIONS: 1) AFTER VEHICLE ENGINE IS OFF, RADIO IS ON FOR SHORT PERIOD OF TIME (LESS THAN 20 MINS), HAVING JUST DRIVEN FOR ~5 HOURS 2) 1 WEEK LATER, AFTER DAILY DRIVING, DOORS ARE OPEN FOR ~15 MINS FROM LOADING UP THE CAR - AT THIS POINT WE TOOK IT IN TO THE DEALER, BUT THEY COULD NOT REPLICATE THE ISSUE. 3) 1 MONTH LATER, AFTER RADIO IS ON FOR ~1 HOUR 30 MINUTES, MANAGED TO START VEHICLE 3 TIMES DURING THAT 1.5 HOURS, BUT ON THE 4TH ATTEMPT IT DID NOT WORK. MEANWHILE 6 OTHER VEHICLES, OF VARIOUS MAKES AND MODELS, WHO ALSO HAD THEIR RADIOS ON FOR THE SAME AMOUNT OF TIME, WERE ABLE TO DRIVE AWAY WITHOUT ISSUE.