NHTSA Complaint #11372335 — 2009 MERCEDES BENZ C300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11372335
Vehicle	2009 MERCEDES BENZ C300
Component	ELECTRICAL SYSTEM
Date of Incident	October 27, 2020
Date Filed	October 30, 2020
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR WAS PARKED BY SIDE WALK NEXT TO MY HOUSE. INSERTED THE KEY IN THE IGNITION AND TURNED IT. THE CAR DID NOT START, AND THE STEERING WHEEL WAS LOCKED. NO LIGHTS FLASHED ON THE DASHBOARD. CAR HAD TO BE TOWED ON TRUCK BED SINCE IT'S REAR-WHEEL DRIVE. DEALER TOLD ME IT'S THE IGNITION SWITCH LOCK CYLINDER. COST $1500 TO FIX. THIS IS A MANUFACTURER'S DEFECT. NOT FAIR.

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