NHTSA Complaint #11372304 — 2015 HONDA CIVIC

RE. 2015 HONDA CIVIC-EX (VIN #: [XXX]) DEAR SIR, OUR REFERENCED CAR HAS HAD NUMEROUS DEFECTS AND DEFICIENCIES AND IS CURRENTLY INOPERABLE. WHILE WE'VE HAD TO REPAIR THE CAR ON NUMEROUS OCCASIONS WITHIN THE PAST COUPLE OF YEARS, WHAT HAS OCCURRED WITHIN THE PAST 6 MONTHS HAS BEEN NOTHING SHORT OF A NIGHTMARE EXPERIENCE; STARTING IN FEBRUARY AND CONTINUING TO THE PRESENT DAY. THERE IS SOMETHING STRUCTURALLY WRONG WITH THE HONDA CIVIC AS THERE APPEARS TO BE OEM SYSTEMS AND COMPONENTS RELATED DEFECTS AND MALFUNCTIONS THAT ARE UNUSUAL, ANOMALOUS AND TOTALLY ABNORMAL. IN ONE INSTANCE, THE CAR BECAME VERY ERRATIC AND WAS SHAKING AND AERODYNAMICALLY UNSTABLE AND IT ALMOST LOST CONTROL, AS THE STEERING COLUMN BECAME VERY RIGID/STIFF AND WAS NOT ABLE TO INITIALLY ROTATE/TORQUE THE STEERING WHEEL TO NEGOTIATE CERTAIN CORNER TURNS. NUMEROUS DASHBOARD LIGHTS FLASHED SIMULTANEOUSLY INCLUDING, BUT NOT LIMITED TO, CHECK ENGINE SIGN, VSA, TPMS, HSAS, POWER STEERING MALFUNCTION, EXCLAMATION SIGN, ETC. WE'VE REPLACED THE ALTERNATOR II) REPLACED THE BATTERY FIVE TIMES; AND III) CONDUCTED THE REQUISITE ALIGNMENT ADJUSTMENTS AND TIRE PRESSURE AND ROTATION APPLICATIONS AND OTHER RELATED REPAIRS, ETC. NONE OF THE ABOVE REPAIRS FIXED THE ROOT CAUSES OF THE PROBLEM. WE'RE NOT ABLE TO OPEN THE CAR DOORS AT THE PRESENT TIME AS THE VEHICLE IS NOT IN AN OPERATIONAL MODE. THIS CAR IS POTENTIALLY A "LEMON" AND FRANKLY WHATEVER TURNS-OUT TO BE THE ROOT CAUSE OF THE PROBLEM(S), THIS MODEL VEHICLE SHOULD BE A CANDIDATE FOR A RECALL. PLEASE DO THE RIGHT THING AND TAKE THE NECESSARY CORRECTIVE ACTIONS TO HAVE HONDA SATISFACTORILY RESOLVE THIS MATTER ASAP AND WE REQUEST NHTSA TO REPORT THIS INCIDENT SO THAT IT DOESN'T HAPPEN TO ANOTHER DRIVER AS THIS IS A SAFETY ISSUE. THANK YOU FOR YOUR PROMPT AND PROFESSIONAL COOPERATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR