NHTSA Complaint #11367084 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHCILE WAS TAKEN TO INGRAM PARK CHRYSLER JEEP DODGE RAM (7000 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, (210) 782-8470) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR AN INTERIM REPAIR HOWEVER, LOCAL DEALER WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.