NHTSA Complaint #11367060 — 2016 CADILLAC ESCALADE UNKNOWN OR OTHER

Complaint Details

ODI Number	11367060
Vehicle	2016 CADILLAC ESCALADE
Component	UNKNOWN OR OTHER
Date of Incident	September 23, 2020
Date Filed	October 29, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY 2016 BLACK CADILLAC ESCALADE HAS A PAINT DEFECT ON THE HOOD AND ROOF WHERE THE CLEAR COAT IS/HAS DETERIORATED MUCH FASTER THEN THE REST OF THE BODY; IN FACT THE BODY PAINT IS STILL SHINY AND AS FAR AS I KNOW THERE IS A 5 YEAR MANUFACTURE WARRANTY ON THE PAINT. IT IS A KNOWN ISSUE WITH GM ON 2016 BLACK VEHICLES THAT THIS IS OCCURRING. I CONTACTED MY LOCAL CADILLAC DEALER IN WHICH I HAVE ALL MY SERVICE DONE THROUGH AND I WAS TOLD THAT MORE THAN LIKELY I WILL HAVE TO PAY A PART OF THE REPAIR, WHICH IT NOT RIGHT BEING THAT WE PAY TO DRIVE A QUALITY VEHICLE AND IS ONLY 4 YEARS OLD. UNEXCEPTABLE!!!

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