NHTSA Complaint #11366774 — 2017 KIA SORENTO

I OWN A 2017 KIA SORENTO WITH 45,000 MILES ON IT. I HAVE TAKEN MY CAR IN SEVERAL TIMES DUE TO THE CHECK ENGINE LIGHT COMING ON AND ENGINE NOISES. WE WERE SENT HOME EVERY TIME AND TOLD OUR CAR WAS GOOD TO GO. I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY LOST POWER AND WENT LIMP, ALMOST CAUSING AN ACCIDENT. WE ARE NOW BEING TOLD WE NEED A NEW ENGINE DUE TO SLUDGE. THEY ARE STATING IT WAS CAUSED BY LACK OF MAINTENANCE AND REFUSING TO HONOR THE WARRANTY. WE GET REGULAR OIL CHANGES AND THE LAST BEING BY THE DEALERSHIP THEMSELVES JUST WEEKS PRIOR. BUT BECAUSE WE DID 2 CHANGES THROUGH MY HUSBANDS COMPANY, THEY WON'T ACCEPT OUR PROOF OF MAINTENANCE. MY MAKE, MODEL AND YEAR HAS A CURRENT RECALL ON THEIR ENGINES BUT BECAUSE MINE IS A 3.3L AND NOT 2.0 OR 2.4, IT'S NOT COVERED. THIS IS LUDICROUS.