NHTSA Complaint #11366760 — 2013 HONDA CR-V

MY COMPLAINT IS THAT HONDA IS REFUSING TO COVER THE COSTS OF KNOWN PROBLEMS IN THEIR VEHICLES. THE ISSUE IS THE VCT ACTUATOR WHICH RESULTS IN A VERY LOUD METALLIC RATTLING ON A COLD START. I HAVE HAD THE VCT ACTUATOR REPLACED TWO TIMES. THEY DIDN'T WANT TO COVER THE SECOND TIME AS IT WAS OUT OF WARRANTY BUT THE DEALER FINALLY DID. IT THEN OF COURSE HAPPENED AGAIN. I ALSO HAD A SECOND KNOWN PROBLEM, (JUTTERING, WHICH IS A VIBRATION/SHAKING WHILE DRIVING/ACCELERATING AT LOWER SPEEDS) WHICH THEY FIXED ONCE, AGAIN, IT ALSO CAME BACK. LAST YEAR THE DRIVE SHAFT NEEDED TO BE REPLACED AND NOW ONCE AGAIN, THE VCT ACTUATOR NEEDS TO BE REPLACED. AGAIN, THIS IS A KNOWN HONDA PROBLEM THAT THEY REFUSE TO FIX AT THEIR EXPENSE. THIS HAS AFFECTED A LOT OF PEOPLE, JUST READ THE MESSAGE BOARDS WHICH ARE FULL OF COMPLAINTS ABOUT THIS ISSUE. THIS SHOULD BE A RECALL, WHY SHOULD WE HAVE TO EITHER LIVE WITH THE RIDICULOUSLY LOUD RATTLING OR CONTINUE TO PAY TO REPAIR A FAULTY ITEM WHICH IS A KNOWN PROBLEM! I DON'T UNDERSTAND HOW THEY CAN CONTINUE TO GET AWAY WITH THIS. I HAVE OWNED HONDAS FOR YEARS, NEVER AGAIN! BASICALLY I AM STUCK WITH A NOISY CAR THAT SHAKES WITH ACCELERATION AND I EITHER KEEP PAYING TO FIX IT OR LIVE WITH IT. NEITHER IS ACCEPTABLE AND HONDA SHOULD BE HELD ACCOUNTABLE. THE DATE I LISTED IS 10/27/20 BUT THESE ISSUES GO BACK FURTHER, TODAY WAS JUST THE FINAL STRAW FOR ME... I WILL ALSO BE CONTACTING HONDA ALTHOUGH IT CLEARLY WON'T DO ANY GOOD....