NHTSA Complaint #11366673 — 2017 HONDA CR-V

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11366673
Vehicle	2017 HONDA CR-V
Component	STRUCTURE:BODY
Date of Incident	October 26, 2020
Date Filed	October 27, 2020
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ON THE 4TH (AROUND 20K MILES) OIL CHANGE FROM DEALERSHIP I COMPLAINED ABOUT DRIVER SIDE SEAT CUSHION AND BRAKE PEDAL MAKING SQUEAKY NOISE. I WAS TOLD IT'S NORMAL IN NEW CAR DURING THE BREAKIN PROCESS AND EVENTUALLY IT'LL GO AWAY. NOW IT'S EVEN WORSE AT ABOVE 50K MILES AND THEY'RE ASKING FOR DIAGNOSTIC CHARGES. CAR ALSO HAS FUEL AND OIL MIXING ISSUE WHICH I BROUGHT IT UP ON MY RECENT VISIT TO HONDA DEALERSHIP AND I WAS TOLD THEY'LL NEED TO DRAIN THE OIL AND REFILL WITH NEW OIL AND FILTER TO DETERMINE THE ISSUE. WHILE THEY WERE TAKING OUT THEY SAID THERE WAS NO PRESENCE OF FUEL BUT THE SMELL OF FUEL IN ENGINE OIL IS NORMAL FOR THIS VEHICLE. THERE'S BEEN TIME WHERE VEHICLE WILL BE STUCK IN HIGH RPM WHEN ON HIGHWAY AND ACCELERATOR IS RELEASED DURING HIGH SPEED. AND EVENTUALLY IT'LL SHIFT THE GEAR AFTER 5-10 SECONDS AND BRING DOWN THE RPM. SMELL IS ALSO NOTICED DURING FIRST START IN MORNINGS SPECIALLY NOW SINCE IT'S WINTER.

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