NHTSA Complaint #11366662 — 2016 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11366662
Vehicle	2016 FORD FOCUS
Component	ENGINE
Date of Incident	October 27, 2020
Date Filed	October 27, 2020
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY CAR CONTINUALLY SHUTS OFF WHILE DRIVING, FORD ACKNOWLEDGES THE RECALL BUT REFUSES TO PROVIDE ANY ASSISTANCE CLAIMING THE PART ISN'T READY. THE CAR WILL TURN OFF IN THE MIDDLE OF A HIGHWAY, OR AT A LIGHT WITH NO WARNING. FORD IS TELLING US THAT THEY CAN'T HELP US BUT IT ISN'T SAFE TO DRIVE OUR CAR AND NOBODY HAS HELPED US. THIS STARTED IN AUGUST AND CONTINUES TO NEARLY DAILY

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