NHTSA Complaint #11366601 — 2017 FORD FUSION

TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT AFTER HIS WIFE PARKED THE VEHICLE AND SHIFTED THE GEAR SHIFTER INTO PARK, THE VEHICLE ROLL BACKWARD. THE CONTACT'S WIFE RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE INTO DRIVE HOWEVER, THE GEAR SHIFTER SEIZED IN NEUTRAL. THE CONTACT STATED THAT THE TRANSMISSION SHIFTER CABLE BUSHING HAD DETACHED. A ZIP TIE WAS USED TO ATTACHED THE GEAR SHIFTER AND THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. THE CONTACT STATED THAT HE WAS A CERTIFIED MECHANIC. UNIVERSITY FORD DURHAM (5001 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 682-9171) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.