NHTSA Complaint #11366572 — 2020 TESLA MODEL Y
STRUCTURE:BODY issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11366572 |
| Vehicle | 2020 TESLA MODEL Y |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 420 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I WAS SLOWLY PULLING THE TESLA MODEL Y, VIN #[XXX], ON TUESDAY MORNING, SEPTEMBER 1, AT APPROXIMATELY 11:15AM. I WAS ABOUT 3 FEET FROM THE FRONT OF THE GARAGE WHEN THE CAR WITHOUT MY PROMPTING SUDDENLY RAPIDLY ACCELERATED INTO THE CABINETS AND RUINED THEM ALONG WITH THE WALL THEY WERE HUNG ON, REMOVING THE WALL FROM THE FOUNDATION. THIS ALSO CAUSED CONSIDERABLE DAMAGE TO THE CAR WHICH ONLY HAD APPROXIMATELY 450 MILES DRIVEN ON IT. WE ALSO OWN A TESLA MODEL 3 WHICH I HAVE DRIVEN EXTENSIVELY THEREFORE MAKING ME VERY FAMILIAR WITH THE TESLA DRIVE TRAIN. IN NO WAY WAS THIS ANY TYPE OF OPERATOR ERROR AS TESLA HAS SUGGESTED AFTER THEIR REVIEW OF THE VEHICLE DATA. THIS IS CLEARLY A DESIGN FLAW WITH THIS CAR AND THANKFULLY THERE WERE NO SERIOUS INJURIES ASSOCIATED WITH THE CRASH. I AM EXTREMELY SHAKEN UP BY THE INCIDENT AND WON'T EVER FEEL CONFIDENT DRIVING THAT CAR AGAIN. PHOTOS OF THE DAMAGE ARE AVAILABLE FOR REVIEW. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Related Complaints for the 2020 TESLA MODEL Y
Other STRUCTURE:BODY Complaints
#11702982
I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance...
#11688711
The mechanical door release cable for the rear doors is not accessible without a screwdriver. This safety door releas...
#11585534
While driving on the freeway the autopilot kept turning on, I would immediately turn the autopilot off. The autopil...
#11526810
Rear door is stuck and does NOT open, nor will the emergency release in the door, when activated, allow it to open. ...
#11477726
Rear passenger side door was not able to be opened. Tesla service came out and fixed it. A door panel came loose and ...
Recent Complaints for the 2020 TESLA MODEL Y
#11715304
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...
#11715304
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...
#11715304
FORWARD COLLISION AVOIDANCE: WARNINGS
The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...
#11714932
ELECTRICAL SYSTEM
Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...
#11714932
VISIBILITY/WIPER
Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...