NHTSA Complaint #11477726 — 2020 TESLA MODEL Y
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11477726 |
| Vehicle | 2020 TESLA MODEL Y |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Rear passenger side door was not able to be opened. Tesla service came out and fixed it. A door panel came loose and got wedged on the body seal. He was able to pry the door open and resecure the body seal. He said it happens frequently on this model car. It is a safety issue as if there was an accident (or other reason) someone needed to quickly get out of the car and that was the exit door they would be trapped. It is possible to kick the door open, but hard in a Tesla Model Y rear seat/door as there is no manual door handle, just an electronic button. It would be very hard for a young or old person to press that button and kick at door, making it impossible for them to escape. Tesla needs to redesign the door panel and add a manual door handle like the front doors have.
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