NHTSA Complaint #11365948 — 2020 HYUNDAI PALISADE SEATS

Complaint Details

ODI Number	11365948
Vehicle	2020 HYUNDAI PALISADE
Component	SEATS
Date of Incident	August 1, 2020
Date Filed	October 23, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

NOXIOUS SMELL INSIDE VEHICLE OF GARLIC OR OFF-GASSING OF CHEMICALS. THE SMELL IS OVERWHELMING AND MAKES IT IMPOSSIBLE TO USE THE PALISADE UNTIL YOU HAVE AIRED IT OUT COMPLETELY. MANY COMPLAINTS ON THIS TOPIC ON MESSAGE BOARDS AND NO RESOLUTION FOR OVER 6 MONTHS. HYUNDAI WON'T PERMIT US TO RETURN THE VEHICLE AND THIS SMELL COULD BE CONNECTED TO POISONOUS CHEMICALS USED IN THE PRODUCTION OF THE LEATHER SEATING. AN INVESTIGATION MUST BE COMPLETED AS IT PRESENTS A HEALTH AND SAFETY HAZARD.

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