NHTSA Complaint #11365881 — 2020 FORD ESCAPE

THE ENGINE LIGHT IN MY 2020 FORD ESCAPE KEEPS COMING ON. I TOOK IT TO ADAMSON, NOW STIVERSON DEALERSHIP, A PART WAS INSTALLED ON THE SECOND VISIT. TWO DAYS LATER, THE ENGINE LIGHT CAME ON AGAIN. I WAITED ONE WEEK UNTIL I COULD GET AN APPOINTMENT TO RETURN TO THE DEALERSHIP ON OCTOBER 22, 2020. AFTER WAITING ALL DAY, I CALLED THE DEALERSHIP AND WAS TOLD THEY HAD NOT HAD A CHANCE LOOK AT THE VEHICLE. I RETURNED TO THE DEALERSHIP ON OCTOBER 23, 2020 TO HAVE THE DEALERSHIP DETERMINE THE PROBLEM. THE CAR HAS HARD TRANSITIONS IN ACCELERATIONS AT TIMES AND THE ENGINE LIGHT IS ON SIGNALING A PROBLEM THAT HAS NOT BEEN REPAIRED. I HAVE A WARRANTY ON MY CAR. I AM PAYING MY NOTES AND WARRANTY BUT THE ISSUE WITH MY "NEW" CAR IS NOT RESOLVED.