NHTSA Complaint #11365854 — 2018 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11365854
Vehicle	2018 CHEVROLET EQUINOX
Component	ELECTRICAL SYSTEM
Date of Incident	October 17, 2020
Date Filed	October 22, 2020
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

DATE OF INCIDENT: 10/17/2020. CHECK BATTERY LIGHT CAME ON AND THE VEHICLE'S ALERT MESSAGE INDICATED THE CAR WAS IN 'BATTERY SAVING MODE'. NO PREVIOUS INDICATORS HAD APPEARED TO INFORM THAT THERE WAS A BATTERY ISSUE. A SHORT WHILE LATER, ALL POWER TO THE VEHICLE STOPPED WHILE DRIVER WAS ON A HIGHWAY. THE ALTERNATOR IN THE VEHICLE WENT OUT. THIS HAS HAPPENED TO ENOUGH VEHICLES WITH THIS ALTERNATOR MODEL THAT ALL PARTS STORES IN DULUTH, MN AND SUPERIOR, WI WERE OUT OF PARTS. ADDITIONALLY, THE MANUFACTURER HAS ALSO BEEN OUT OF STOCK WITH THIS ALTERNATOR, INDICATING THAT THERE IS A FLAW WITH THIS PART. WITH SUCH LITTLE (AND INACCURATE) WARNING, THIS WAS AN INCREDIBLY DANGEROUS SITUATION TO BE IN.

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