NHTSA Complaint #11365814 — 2018 JEEP RENEGADE

TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED WHILE REVERSING FROM A PARKING SPOT, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT A MESSAGE STATING SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED TO PARK AND TURNED OFF THE IGNITION. THE CONTACT STATED THAT AFTER RE-STARTING THE VEHICLE, SHE DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO DESERT 215 SUPERSTORE (8030 RAFAEL RIVERA WAY, LAS VEGAS, NV 89113; (888) 215-7111) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERN TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC DID NOT EXPERIENCE THE FAILURE WHILE TEST DRIVING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PICKED HOWEVER, AFTER ACTIVATING THE AIR CONDITIONER THE CONTACT SMELLED FUMES INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. *LN*JB