NHTSA Complaint #11365725 — 2020 CHEVROLET TRAVERSE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11365725
Vehicle 2020 CHEVROLET TRAVERSE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 3,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WHEN WEATHER IS SLIGHTLY HUMID / WET AND AROUND 50 TO 65 DEGREES, THE FRONT WINDOWS CONSTANTLY FOG UP TO THE POINT THAT BOTH DEFROSTERS AND WIPERS ARE INEFFICIENT. THIS CREATES A SAFETY AND VISIBILITY ISSUE ESPECIALLY AT NIGHT. NO AMOUNT OR SPEED OF DEFROSTER ADDRESSES THE ISSUE. THIS HAS BEEN OBSERVED ON MY VEHICLE AS WELL AS MANY OTHERS, CREATING A SAFETY AND OPERABILITY ISSUE. THE ISSUE IS ON THE EXTERIOR OF THE WINDOW, POSSIBLY FROM A FILM OR VENTILATION ISSUES ON THE INTERIOR. NO AMOUNT OF HOT OR COLD TEMPERATURE ADDRESSES THE ISSUE OTHER THAN A WIPER RUNNIGN CONSTANTLY, EVEN WHEN IT IS NOT RAINING OR WET OUTSIDE.

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