NHTSA Complaint #11365626 — 2014 FORD FLEX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11365626
Vehicle 2014 FORD FLEX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 75,818 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

THE CAR WILL RANDOMLY DING AND AN ALERT WILL APPEAR ON THE LEFT GAUGE AREA, BOTH WHILE DRIVING AND IN PARK. THE FIRST ONE USUALLY SAYS, 'ENGINE ON'. IT IS IMMEDIATELY FOLLOWED BY 3 OTHER ALERTS. THE SECOND ONE USUALLY SAYS, 'DRIVER DOOR AJAR', EVEN THOUGH IT IS TIGHTLY CLOSED. THEN ANOTHER ONE APPEARS THAT SAYS, 'MY KEY ACTIVE DRIVE SAFELY'. THEN ANOTHER ONE WILL APPEAR THAT SAYS, 'LIFTGATE AJAR', OR 'VEHICLE APPROACHING FROM LEFT'. THIS HAPPENS WHEN THERE ARE NO CARS NEARBY. IT RANDOMLY HAPPENS WHEN PARKED AS WELL AS WHEN DRIVING. IT CAN BE VERY STARTLING WHEN THE ONE COMES ON THAT SAYS ANOTHER VEHICLE IS APPROACHING SINCE THE DINGING IS MUCH FASTER AND IS INTENDED TO LET YOU KNOW OF A POSSIBLE ACCIDENT. IT DOES IT ALL THE TIME. THIS ISN'T THE FIRST TIME IT HAS HAPPENED BUT WE GOT A RECALL NOTICE EARLIER THIS YEAR AND THOUGHT THAT WAS WHAT THIS WAS. THEN I LOOKED IT UP SINCE WE NEVER RECEIVED ANOTHER MAILER TO LET US KNOW WHEN PARTS WOULD BE AVAILABLE, AND THAT IS WHEN I FOUND OUT THAT THE RECALL IS FOR SOMETHING ELSE.

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