NHTSA Complaint #11365491 — 2010 HONDA ACCORD

09-2017 - 75,402 MILEAGE -NOISE CONCERN LIGHT ON DASH BOARD: DEALER SAID NEEDS BREAKS($426.32 I PAID HONDA), NOISE CONTINUES AND DEALER WANTS ME TO PAY FOR A DIAGNOSIS.02-2018 - 80,301 MILEAGE - TALKED TO SERVICE MANAGER, TOOK IT FOR RIDE (SAME NOISE- LIGHT ON DASH BOAR). MANAGER SAID NEEDS AXELS ($1,413) TOO MUCH MONEY. I TOOK IT OTHER PLACE TO CHANGE AXELS. SAME NOISE CONTINUES. 05-2019 - 97,386 MILEAGE TOOK TO DEALER BECAUSE NOISE AND LIGHT ON DASH DEALER SAID NO OIL AND BASED ON WHAT I TOLD SERVICE ADVISOE - ERICK GOMEZ- CAR MISSED THE RECALL DATE FOR BURNING OIL AND NEEDS PISTON RINGS THAT COSTS FEW THOUSANDS OF DOLLARS. SINCE THAT DATE I HAVE TO CHECK THE OIL TWO OR THREE TIMES A WEEK AND POUR OIL IF NEED IT BEFORE THE 2,500 OR 3,000 MILEAGE I TOLD HIM THAT EVERY TIME I WENT TO HONDA WITH THE SAME PROBLEM THEY LIED TO ME IN REGARDS OF DIAGNOSIS OF THE PROBLEM AND I WAS SPENDING MONEY, TIME, STRESS, FRUSTRATION WITHOUT RESULTS. THE HONDA DEALER HAS BEEN NEGLIGENT AND PROCASTINATES IN REGARDS OF THE RECALL ON THE CAR FOR BURNING OIL. THE PROBLEM WAS THERE AND THEY WERE GUESSING ON SOLVE IT, BECAUSE THEY KNEW ABOUT OTHER CARS. ON 10-10-2020 MY FRIEND WAS HELPING ME TO CHECK THE OIL, I TOLD HIM ABOUT MY HONDA PROBLEMS AND WE DECIDED TO LOOK ON THE INTERNET ABOUT THE RECALL. THIS IS NOT MY FIRST HONDA, ON 2008 I BOUGHT AT THE SAME DEALER A HONDA ACCORD; I DO NOT RECALL BUT I THINK WAS A 2007 THAT I DROVE FOR FEW YEARS AND I SOLD IT WITHOUT THIS KIND OF PROBLEMS. THE DEALER HAS THAT FILE. I HAD A HONDA CIVIC - WITHOUT THIS KIND OF PROBLEMS. I BOUGHT HONDA BECAUSE QUALITY AND LOW COST REPAIRS. I AM A SINGLE 58 YEARS OLD WOMAN LOOKING FOR JUSTICE. I CALLED NHTSA AND THE PERSON GAVE ME THE CASE NUMER 11364385