NHTSA Complaint #11365465 — 2016 VOLKSWAGEN TOUAREG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11365465
Vehicle	2016 VOLKSWAGEN TOUAREG
Component	ENGINE
Date of Incident	November 29, 2019
Date Filed	October 20, 2020
Mileage	18,293 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

AT 18,293 MILES THE VEHICLE ENTERED "LIMP MODE" WHILE UNDER NORMAL DRIVING CONDITIONS. THE PROBLEM WAS DIAGNOSED AS THE ENGINE AIR FILTER BEING SATURATED WITH WATER DUE TO A CLOGGED AIR BOX DRAIN HOLDING WATER. AT 26,054 MILES, THE FILTER WAS AGAIN FOUND TO BE SATURATED WITH WATER. THIS REQUIRED REPLACEMENT OF THE AIR FILTER A SECOND TIME. NORMAL AIR FILTER REPLACEMENT IS RECOMMENDED AT 60,000 MILES. AT LAST REPLACEMENT, VW DEALER "MODIFIED" THE AIR BOX DRAIN TO IMPROVE DRAINAGE

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