NHTSA Complaint #11365132 — 2014 CHRYSLER TOWN AND COUNTRY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11365132
Vehicle	2014 CHRYSLER TOWN AND COUNTRY
Component	ENGINE
Date of Incident	October 1, 2020
Date Filed	October 19, 2020
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. ADDITIONALLY, AFTER COMING TO A STOP, THE POWER STEERING FAILED TO OPERATE AS DESIGNED. THE VEHICLE ALSO FAILED TO ACCELERATE AS INTENDED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,000.

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