NHTSA Complaint #11365045 — 2014 KIA SORENTO

ON THURSDAY OCTOBER 15, 2020 I WAS GETTING IN MY CAR AND SAW SOMETHING ON IT. I THOUGHT IT WAS A LEAF AND REALIZED THE PAINT WAS PEELING OFF. I TOUCHED IT AND THE PAINT KEPT PEELING. UPON DOING RESEARCH I SAW WHERE THIS PROBLEM WAS HAPPENING IN KIA CARS 2014 AND OTHERS THAT WERE THE PEARLY WHITE COLOR. IT LOOKS TERRIBLE AND ACCORDING TO OTHER CAR OWNERS OF THE KIA PEARLY WHITE IT IS GOING TO GET WORSE. IT WAS NOT DUE TO WEATHER LIKE HAIL OR ANY PARTICULAR ISSUE. I CALLED KIA LOCAL DEALERS AND THEY HAD HEARD OF IT BUT SAID THEY COULDN'T DO ANYTHING SO THEN I CALLED CORPORATE AND WAS RUDELY TALKED TO STATING THEY KNEW THEIR WAS A PROBLEM BUT IT WAS OVER 36K. I AM DISABLED AND DON'T DRIVE MUCH. THIS CAR ONLY HAS 46,339 MILES ON IT. I AM WANTING THE ENTIRE CAR REPAINTED BECAUSE WHAT I SEE ON THE COMPLAINTS IT IS GOING TO GET WORSE.