NHTSA Complaint #11365025 — 2018 GMC ACADIA

EVERY TIME I PUT THE CAR IN PARK POSITION THE CAR DOESN'T SENSE THAT IT'S ON PARK AND ERROR MESSAGE KEEPS APPEARING IN THE SCREEN SAYING 'SHIFT TO PARK' AND THE CAR REFUSES TO TURN OFF AND IT ROLL AWAY FROM THE DRIVE WAY AND I HAVE TO SHIFT IT BACK TO DRIVE AND AGAIN TO PARK AGAIN AND AGAIN MULTIPLE TIMES TILL THE SENSOR FEELS IT. IT'S A SAFETY HAZARD. I LOOKED UP THE ISSUE ONLINE AND FOUND OUT THAT MOST OF THIS CAR OWNERS EXPERIENCE THE SAME PROBLEM AND THERE'S MULTIPLE LAWSUITS AGAINST GMC FOR THIS ISSUE. THIS CAR IS DRIVEN BY MY WIFE MOST OF THE TIME AND SHE HAS MY KIDS WITH HER IN THE CAR. IT'S A LIFE THREATENING ISSUE! I TOOK THE CAR LAST MONTH TO THE DEALERSHIP AND THEY REFUSED TO FIX IT FOR FREE BECAUSE THE CAR WENT OUT OF WARRANTY BY ONLY 2K MILES, AND I COULDN'T TAKE THE CAR TO THE DEALERSHIP WHEN THIS ISSUE STARTED BECAUSE OF THE COVID. BY THE TIME WE COULD VISIT THE DEALERSHIP WE ALREADY DROVE OVER 5K MILES AND THAT PUTS THE CAR OUTSIDE THE WARRANTY LIMIT.