NHTSA Complaint #11365019 — 2015 KIA FORTE ENGINE

Complaint Details

ODI Number	11365019
Vehicle	2015 KIA FORTE
Component	ENGINE
Date of Incident	October 17, 2020
Date Filed	October 18, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WE ONLY BOUGHT THIS CAR 8 MONTHS AGO WITH 70,000 MILES ON THE ENGINE. WE NOTICED THE ENGINE SEEMED TO BE LOSING POWER AFTER ABOUT 4 MONTHS. THEN LAST WEEK THE CAR ABRUPTLY SHRIEKED AND STOPPED WHILE WE WERE DRIVING. AFTER WHICH, THE ENGINE BEGAN TO KNOCK, AND WE HAD IT TOWED TO A LOCAL KIA DEALERSHIP. THE DEALERSHIP TOLD US WE WOULD NEED A NEW ENGINE AND THE KNOCK WAS COMING FROM THE LOW END. WE HAVE RELIGIOUSLY SERVICED THE VEHICLE, AND THE CAR ONLY HAD 80,000 MILES WHEN THE ENGINE BLEW. CLEARLY THIS IS A FAILURE OF THE MANUFACTURER, BUT BECAUSE WE ARE NOT THE ORIGINAL OWNERS, KIA REFUSES TO PROVIDE THE REPAIRS THEY KNOW THEY ARE RESPONSIBLE FOR.

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