NHTSA Complaint #11364813 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11364813
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	October 14, 2020
Date Filed	October 17, 2020
Mileage	28,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

APPARENTLY A TOTAL FAILURE OF THE 'DAUGHTER BOARD'. IN THIS INSTANCE THE CAR WAS PARKED WHEN IT HAPPENED. GOT INTO CAR AND AT FIRST WOULDN'T POWER UP AS NORMAL. TOUCHSCREEN, INCLUDING ALL CONTROLS FOR VEHICLE, WOULD NOT START UP. CLIMATE STARTED UP BUT COULD NOT BE CONTROLLED. CAR WOULD START BUT BLINKERS DIDN'T NOT WORK. SOMETHING SIMILAR HAS HAPPENED ON PERHAPS 10 OR MORE OCCASIONS IN THE PAST, THOUGH USUALLY COULD BE FIXED WITH A HARD RESET. IN AT LEAST 2 INSTANCES THE AC HAS STOPPED WORKING MIDWAY THROUGH A DRIVE (THROUGH OVER 100 DEGREE WEATHER WITH ELDERLY PERSONS IN A VERY LONG DRIVE- VERY UNSAFE)

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