NHTSA Complaint #11364348 — 2006 MERCURY MILAN

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 15 MPH AND DEPRESSING THE BRAKE PEDAL TO THE FLOOR, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE ROLLED TO A STOP. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, MURRAY'S FORD LINCOLN (3007 BLINKER PKWY, DUBOIS, PA 15801; (800) 371-6601) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT EXPERIENCED THE FAILURE INTERMITTENTLY. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.