NHTSA Complaint #11364264 — 2016 HONDA HR-V

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11364264
Vehicle 2016 HONDA HR-V
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 77,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I WAS DRIVING A LONG 80 MILES FROM MY HOME WITH MY TWO CHILDREN, THANKFULLY I HAD JUST EXITED A CONGESTED MAJOR HIGHWAY SOUTH OF DC. WITH ZERO WARNING I LOST ALL POWER, LIGHTS ON DASH WERE ON AND FLASHING AND COULD BARELY GET FROM THE LEFT LANE TO THE SIDE OF THE ROAD ABOUT 5 MILES FROM ANY STATION AS THERE WAS ONLY COMMUTER PARKING LOTS AND SAND DUNES AND A DISTANT NEIGHBORHOOD. I HAD TO WAIT FOR A TOW TRUCK AS IT GOT DARK, LUCKILY I WAS ABLE TO HAVE IT TOWED HOME. I HAD A MECHANIC I TRUST COME TAKE A LOOK AND HE DETERMINED IT WAS THE ALTERNATOR AND THE BATTERY WAS LEAKING ACID. HE REPLACED IT AND TOOK IT FOR A DRIVE AND SHORTLY IT BEGAN TO FLASH LIGHTS AND SHOW NEUTRAL AND WAS IN WHAT HE CALLED, LIMP MODE. I HAD IT TOWED TO HONDA WHERE THEY RAN THE DIAGNOSIS, I WAS THEN TOLD THEY WOULD NEED TO DRAIN THE TRANSMISSION FLUID AND THERE THEY FOUND CHUNKS OF METAL AND TOLD ME MY TRANSMISSION WAS SHOT. MY VEHICLE HAD 77,000 MILES ON IT. I WAS TOLD MAYBE THE PREVIOUS OWNER DID NOT TAKE CARE OF IT, BUT THE TRUTH LIES ON THIS SITE WHERE I HAVE READ NOW NUMEROUS ACCOUNTS OF THE SAME EXACT CHAIN OF EVENTS. I WAS TOLD I WILL NEED TO REPLACE IT FOR $6200 FROM HONDA, I THEN CONTIMPLATED A NEW PURCHASE AS I AM ALREADY UPSIDE DOWN ON MY CAR LOAN. THIS IS A DISPICABLE THING FOR HONDA TO DO TO IT'S LOYAL CUSTOMERS AND I DECLINED A NEW CAR AND HAVE TOLD THE MANAGER I WILL NO LONGER DO BUSINESS WITH HONDA ESPECIALLY NOW SEEING THIS ISSUE HAS BEEN REPORTED NUMEROUS TIMES TO HONDA.

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