NHTSA Complaint #11363958 — 2017 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11363958
Vehicle	2017 SUBARU FORESTER
Component	ELECTRICAL SYSTEM
Date of Incident	October 11, 2020
Date Filed	October 12, 2020
Mileage	64,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE VEHICLE WAS TRAVELING ALONG THE HIGHWAY AT AROUND 65-75MPH AND WE WENT UP A GRADE (CUESTA GRADE) ALONG 101 FREEWAY IN CALIFORNIA AND VEHICLE HAD A SUDDEN LOSS IN POWER WHILE CLIMBING UP THE HILL. ULTIMATELY, NO POWER WAS EVER REGAINED AND THE VEHICLE SHUT OFF COMPLETELY AND STOPPED. WE WERE STUCK ON THE SIDE OF THE ROAD AND HAD TO CALL 911 TO HAVE A CHP OFFER PARK BEHIND US SO THAT WE WOULD NOT BE HIT BECAUSE WE WERE PARTIALLY IN THE LANE. THE CAR COULD NOT MOVE SO WE HAD TO HAVE IT TOWED TO A SUBARU DEALERSHIP. WE RECEIVED A CHECK ENGINE LIGHT, VEHICLE EMISSIONS CONTROLS, HILL ASSIST, AND THE CAR WAS SHAKING. SUBARU RECENTLY MADE A RECALL ON MODELS THAT HAVE HAD A LOSS OF POWER BUT MY VEHICLE IS NOT ON THE LIST BUT I DID EXPERIENCE EVERYTHING MENTIONED IN THE RECALL. CAN YOU ASSIST?

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