NHTSA Complaint #11363598 — 2020 TESLA MODEL Y

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Crash

Complaint Details

ODI Number	11363598
Vehicle	2020 TESLA MODEL Y
Component	STRUCTURE:BODY
Date of Incident	October 8, 2020
Date Filed	October 9, 2020
Mileage	1,500 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OCTOBER 8 2020, 5:00PM. HEAVY TRAFFIC ON I-5 NORTH AT ANAHEIM, CA NEAR HARBOR BLVD/BALL RD EXIT. I HAD JUST CHANGED LANES TO THE RIGHT IN PREPARATION TO TAKE THE EXIT. DUE TO HEAVY TRAFFIC, MY SPEED WAS APPROXIMATELY 10 MPH. IMMEDIATELY AFTER SETTLING TO THE NEW LANE, TOYOTA RAV4 IN FRONT OF ME BRAKES AGGRESSIVELY. I WAS ABOUT 6 FT FROM THIS CAR, AND IMMEDIATELY PRESSED MY TESLA Y BRAKE PEDAL HARD IN AN ATTEMPT TO AVOID COLLISION. BUT, MY TESLA Y WOULD NOT STOP. THE WHEELS DID NOT LOCK INTO FULL BRAKING. TESLA'S AUTOMATIC EMERGENCY BRAKING DID NOT ENGAGE, AND ITS COLLISION WARNING SYSTEM DID NOT ALERT ME. AS I AM PRESSING THE BRAKE PEDAL HARD, ALL I CAN DO IS TO WITNESS THAT WE WILL COLLIDE. NONE OF TESLA Y'S SAFETY FEATURES ENGAGED TO SAVE ME FROM THIS COLLISION.*LN*JB

Related Complaints for the 2020 TESLA MODEL Y

Other STRUCTURE:BODY Complaints

#11702982 — December 4, 2025 — I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance...

#11688711 — September 21, 2025 — The mechanical door release cable for the rear doors is not accessible without a screwdriver. This safety door releas...

#11585534 — April 26, 2024 — While driving on the freeway the autopilot kept turning on, I would immediately turn the autopilot off. The autopil...

#11526810 — June 13, 2023 — Rear door is stuck and does NOT open, nor will the emergency release in the door, when activated, allow it to open. ...

#11477726 — August 5, 2022 — Rear passenger side door was not able to be opened. Tesla service came out and fixed it. A door panel came loose and ...

Recent Complaints for the 2020 TESLA MODEL Y

#11715304 — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11715304 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11715304 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11714932 — ELECTRICAL SYSTEM — February 2, 2026 — Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...

#11714932 — VISIBILITY/WIPER — February 2, 2026 — Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...