NHTSA Complaint #11363370 — 2014 DODGE DURANGO

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11363370
Vehicle 2014 DODGE DURANGO
Component AIR BAGS
Date of Incident
Date Filed
Mileage 72,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State IA

Consumer Description

I WAS DRIVING DOWN THE STREET AND 1 VEHICLE IN FRONT OF ME ABOUT 3 TO 4 CAR LENGTHS. THE WOMAN WAS GOING SAME SPEED, I LOOKED TO MY RIGHT TO ASSURE A DOG WAS NOT GOING TO RUN INTO THE STRRET, 2 SECONDS, AN LOOKED BACK AT ROAD AND PERSON IN FRONT HAD STOPPED, WITH NO TURN SIGNAL ON AND NO ONCOMING TRAFFIC. I FIRMLY APPLIED BRAKES AND TRIED TO VEER AROUND THE CAR BUT THERE WAS NOT SUFFICIENT SPACE AND HIT THE BACK OF CAR SO HARD IT TOSSED AROUND ITEMS IN THE CAR BREAKING FRONT WINDSHIELD, KNOCKING OFF MY GLASSES. THE FORCE WAS SO HARD IT THRUST MY BODY HARD ONTO STEERING WHEEL AND LEG INTO DASH. THE AIRBAGS DID NOT DEPLOY FOR DRIVER OR PASSENGER. THE SEAT BELT DID NOT HOLD MY BODY TO THE SEAT. I HAVE A VERY SERIOUS CONTUSION ON LEFT LEG WHERE PUTTING WEIGHT ON THE LEG IS TERRIBLE PAIN. I HAVE A FRACTURED STURNUM(CHESTBONE) MAKING BREATHING, WALKING, GETTING UP OR DOWN, REACHING FOR SOMETHING EXTREMELY DIFFICULT AND EXTREMELY PAINFUL. YOUR SITE BY VIN NUMBER STATES THERE WAS A RECALL ON AIRBAGS, I NEVER RECEIVED ANY NOTICE OF A RECALL ON AIRBAGS OR SEATBELT. I PHONED LOCAL DEALERSHIP FOR HISTORY AND THEY REPORTED THERE HAS NEVER BEEN A RECALL ON THIS MAKE AND MODEL. I TALKED WITH INSURACE AGENT AND AN ATTORNEY AND THEY HAD NO INFORMATION OF RECALLS ON THIS VEHICLE. NOW I DONT KNOW WHAT TO BELIEVE, BUT I DO KNOW SOMETHING IS WRONG AS EITHER THE AIRBAG OR SEAT BELT SHOULD HAVE PREVENTED ME FROM BEING THRUST FORWARD SO HARD TO FRACTURE MY STERNUM AND CAUSE SERIOUS INJURY TO LEFT KNEE. I WOULD LIKE AN INVESTIGATION AS TO WHY THE AIRBAG AND SEATBELT DID NOT WORK PROPERLY. I DONT BELIEVE THIS VEHICLE IS SAFE. PLEASE CONDUCT THE INVESTIGATION.

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