NHTSA Complaint #11674356 — 2014 DODGE DURANGO

The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed low speed through a parking area, the passenger's side seat headrest deployed inadvertently and hit the passenger in the back of the head. No warning lights were illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. After investigating the failure, the contact related the failure to Chrysler Campaign Number: X88. The manufacturer was not notified of the failure. The failure mileage was 100,000.