NHTSA Complaint #11363169 — 2018 CHEVROLET TRAVERSE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11363169 |
| Vehicle | 2018 CHEVROLET TRAVERSE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 21,700 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
BOUGHT 2018 NEW. TWO DAYS AFTER DRIVING OFF LOT PASSENGER SEAT MELTED ELECTRICAL CONNECTION CAUSING SEAT FAILURE. GM FIXED FOUR DAYS LATER DRIVER SEAT SAME THING. WEEK LATER HEADLIGHT CONNECTION MELTED AND HAD TO BE FIXED SPENT A WEEK IN SHOP. STARTED CLAIM AT GM TO TAKE CAR BACK AFTER A MONTH OF RUN AROUND AND STALLING THEY OFFERED ME $250 IN ACCESSORIES AND DROPPED THE PROBLEM AS IT IS ALL FIXED UNDER WARRANTY. THE DIAGNOSTIC BLOCK UNDER THE DASH MELTED SO THEY COULDN'T USE IT AND HAD TO BE REPLACED. MOST RECENT THE LEFT BRAKE LIGHT FAILED AND IT WAS BECAUSE THE CONNECTION MELTED AND THE LIGHT HAD TO BE REPLACED. A WEEK AFTER THAT I WAS DRIVING ON I75 AND HEARD AN EXPLOSION AND THE RIGHT BRAKE LIGHT WAS BLOWN OUT OF THE CAR. I TOOK IT TO THE DEALER AND HE CONNECTION WAS MELTED AND THE CAR HAS BEEN IN THE SHOP SINCE 29 SEPT 20 AND TODAY IS 7 OCT20 THE CAR HAS ONLY 21700 MILES ON IT. I HAVE AGAIN CALLED GM AND STARTED AGAIN THAT THIS ELECTRICAL PROBLEM IS DANGEROUS AS THOSE LIGHTS ARE LED LOW VOLTAGE SO WHAT IS CAUSING THIS SURGE OF HIGH VOLTAGE AND NO ANSWER. ALL REPAIR RECORDS ARE AT THE DEALER AND THIS IS NOT NORMAL TO HAVE 6 ELECTRICAL ISSUES IN TWO YEARS BUT GM HAS DECIDED TO LOOK THE OTHER WAY. IT'S BEEN A WEEK SINCE CALLING GM AND I HAVE NOT GOTTEN THIS RESOLVED AS YET.
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