NHTSA Complaint #11363030 — 2007 TOYOTA TACOMA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11363030 |
| Vehicle | 2007 TOYOTA TACOMA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 118,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I PURCHASE A 2007 TOYOTA TACOMA IN JUNE 2015 AT THAT TIME WE WERE TOLD DUE TO RECALL BY TOYOTA, THE FRAME HAD BEEN UNDERCOATED. RECENTLY RESEARCHING THE RECALL INFORMATION, THIS WAS ONE OF THE OPTIONS FOR REPAIR BY TOYOTA RECALL. WHEN WE WENT FOR AN INSPECTION IT FAILED BECAUSE OF RUSTY FRAME....HOW CAN YOU ALLOW RECALLS TO EXPIRE? I KNOW THIS WAS HUGE EXPENSE TO TOYOTA TO REPAIR VEHICLES, BUT I FEEL LIKE A LIFE IS MUCH MORE IMPORTANT THAN A LOSS FOR A COMPANY THAT SHOULD HAVE MANUFACTURED A QUALITY PRODUCT TO BEGIN WITH. MY QUESTION IS, HOW CAN YOU, IN GOOD CONSCIENCE ALLOW RECALLS TO EXPIRE, WHEN CLEARLY ONE OF THE RECALL OPTIONS DID NOT TAKE CARE OF THE PROBLEM? MY SON SPOKE WITH TOYOTA AND THEY COULD CARE LESS. I DO NOT HAVE THE FINANCES TO REPAIR OR BUY A NEW VEHICLE. I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM. IF PART OF THE RECALL/REPAIR PROCESS WOULD DETERIORATE AFTER A FEW YEARS IS THIS REALLY A FIX TO THE PROBLEM? DOESN'T THAT STILL LEAVE A SAFETY ISSUE? I JUST DO NOT BELIEVE THE UNDERCOAT WORKED THE WAY IT SHOULD HAVE AND A NEW RECALL SHOULD BE ISSUED, AS CLEARLY THIS DID NOT STOP THE PROBLEM AND THE ISSUE IS STILL THERE WITH OWNERS OF UNDERCOATED VEHICLES. I PRAY OWNERS ARE AWARE OF THIS AND IT DOES NOT RESULT IN A LOSS OF LIFE OR LIMB. TOO MANY ACCIDENTS ARE HAPPENING FOR NEGLIGENCE OF THE MANUFACTURE. I DO APPLAUD TOYOTA FOR TRYING TO MAKE THE VEHICLES SAFE, BUT THIS INSTANCE AFTER A FEW YEARS, CLEARLY THE UNDERCOATING FAILED TO REPAIR AND MAKE VEHICLE SAFE.
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