NHTSA Complaint #11362968 — 2012 DODGE GRAND CARAVAN

IN REGARDS TO COOPER TIRES THE MANUFACTURER INFO AND DOT NUMBER TO FOLLOW. I HAVE HAD TWO TIRES WITH FAILURE TO THE RADIAL BELT SHIFT. ONE TIRE BLEW OUT ON A TRIP TO TEXAS, I DO NOT HAVE IT, BUT THE TOW TRUCK DRIVER SAID IT HAD A "BULGE" AND FAILED. UNDER STRESSFUL CONDITIONS ON A HIGHWAY I DID NOT TAKE A PICTURE. THE SECOND TIRE FAILED LOCALLY AND I HAVE KEPT THE TIRE AND CAN SEND A PIC AND ALSO HAVE A STATEMENT ON THE RECEIPT FROM WHERE I PURCHASED THE VEHICLE THAT HAD PUT THE TIRES ON SAYING IT WAS A "BELT SHIFT" THERE IS A PROMINENT "BULGE" IN THE TIRE. I HAD ORIGINALLY CONTACTED COOPER TIRES JULIE CALL REF # 23-167554 ON 9/23/20 11:02 AM, REGARDING THE DEFECTIVE TIRES AND THEY DENIED KNOWLEDGE OR RESPONSIBILITY AND TOLD ME TO TAKE THE VEHICLE BACK TO WHERE I BOUGHT IT WHICH WAS NISSAN AUTO NATION BECAUSE THEY WERE UNDER WARRANTY. AUTO NATION PAMELA CARTER SAID ON 9/24/20 THEY THAT THEY WILL NOT HONOR THE WARRANTY DUE TO THE FACT THEY PURCHASED THE TIRES AND I PURCHASED THE VEHICLE AFTER THE TIRES WERE INSTALLED SO I WAS NOT THE PURCHASER. THEY DO ADMIT THE TIRE WAS DEFECTIVE, WHICH I HAVE IN WRITING ON INVOICE 1236567. I LOOKED ONLINE FOR THE DOT NUMBER FOR RECALL AND IT IS LISTED ONLINE BUT THE MANUFACTURER AS BRIDGESTONE, WHICH IS POSSIBLY A TYPOGRAPHICAL ERROR. HERE IS THE INFO: DOT U94C 1CW 0715 COOPER M+S 235/60R16 GRAND TOURING