NHTSA Complaint #11362849 — 2020 VOLKSWAGEN TIGUAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11362849
Vehicle	2020 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	October 5, 2020
Date Filed	October 5, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY CHANGE OIL SERVICE LIGHT CAME ON AND KEPT REMINDING ME DAILY FOR 10 DAYS THAT I NEEDED AN OIL CHANGE. I TOOK IT TO THE LOCAL DEALERSHIP TODAY AND THEY SAID THEY WOULD ONLY CHANGE THE OIL AT 10,000 MILES. I ONLY HAD 5800 MILES BUT THE OIL WAS LOW SO THEY ADDED OIL. I HAVEN'T EVEN HAD THE CAR 6 MONTHS. WHAT IS WRONG WITH THE NEW ENGINES OR SHOULD THE OIL REALLY BE CHANGED AT 6000 MILES? I SHOULD NOT BE HAVING ISSUES WITH A BRAND NEW VEHICLE. SOMETHING NEEDS TO BE DONE BY VOLKSWAGEN TO CORRECT THIS ISSUE.

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