NHTSA Complaint #11362736 — 2016 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11362736
Vehicle	2016 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	December 19, 2019
Date Filed	October 5, 2020
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

DEC 2019, I REPORTED TO THE CAR DEALER THAT MY DOOR LATCH WAS FROZEN AND MY DOOR WOULD NOT CLOSE WHILE I WAS TRYING TO GO TO WORK (STILL IN DRIVEWAY). FRED BEANS OF WEST CHESTER, PA TOLD BE THERE WAS NOTHING THEY COULD DO THAT I SHOULD BE ABLE TO HEAT IT UP. ALTHOUGH THIS IS NOW OCT 2020, I FOUND IN MY FOLDER WHILE LOOKING FOR SOMETHING ELSE MFG RECALL NUMBER 17S33, NHTSA RECALL # 17V652. I SETUP UP AN APPT, DROPPED OFF MY CAR AND THEY CALLED ME THIS MORNING 10/5 THAT THEY CANNOT REPAIR BECAUSE THEY WILL NOT GET REIMBURSED.

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