NHTSA Complaint #11362683 — 2015 CHRYSLER 200

WHILE DRIVING OUT OF A PARKING LOT TO GET ONTO A MAIN STREET, WHEN ACCELERATING TO PICK UP SPEED, THE CAR BEGAN TO LOSE CONTROL AND FELT AS IF THE CAR SLIPPED INTO NEUTRAL. A SCREEN POPPED UP ON THE DASH STATING "SERVICE TRANSMITION" AND "ENGAGE PARKING BREAK TO PREVENT ROLLING". WHILE THE NOTIFICATION WAS ON THE DASH, THE GEAR SHIFTER BLINKED ON "D" AND LOCKED UP. UNABLE TO ALLOW US TO SWITCH TO ANY OTHER GEAR. THE CAR WAS TOWED TO MIKE TOLER CHRYSLER JEEP DODGE RAM FIAT DEALERSHIP LOCATED AT 5340 HWY 70 W, MOREHEAD CITY, NC 28557. THE SERVICE AREA DIAGNOSED IT AS NEEDING TO REPAIR THE TRANSMISSION VALVE BODY. WE DID NOT RECEIVE AN INVOICE FOR THIS DIAGNOSES, BUT I CAN CALL AND ASK FOR ONE DURING BUSINESS HOURS TOMORROW. WE RESEARCHED MAKE AND MODEL FOR RECALLS, AND OUR PERSONAL VIN NUMBER. OUR MAKE AND MODEL HAD 8 RECALLS, ONE INCLUDING RECALL 16V529000 FOR NHTSA AND S55 FOR CHRYSLER. AFTER ASKING THE CHRYSLER DEALERSHIP TO MAKE SURE THESE DID NOT APPLY TO OUR CAR, THEY WERE NOT ACCOMMODATING. THEY STATED THAT IF WE WANTED TO MAKE SURE IT WAS A RECALL TO FILE A COMPLAINT WITH NHTSA. WE CALLED CHRYSLER CORPORATE, WHERE THEY MADE A CASE NUMBER OF 77342048 AND INFORMED US TO CONTACT NHSTA DUE TO THE ISSUE BEING WHAT THE RECALL STATES, BUT THE VIN NOT HAVING A RECALL.