NHTSA Complaint #11362582 — 2013 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11362582
Vehicle	2013 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	September 15, 2020
Date Filed	October 3, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

BCM MODULE THAT CONTROLS AUTOMATIC DOOR LOCKS ONLY LOCKS THE DRIVERS DOOR AND THE TAILGATE. PUSHING THE KEY FOB WILL UNLOCK ALL DOORS BUT WILL ONLY LOCK THE DRIVERS DOOR AND TAILGATE. MANY PEOPLE ON THE RAM FORUM REPORT THE SAME ISSUE. IT'S A PROBLEM BECAUSE I CAN'T LOCK THE DOORS AND KEEP MY KIDS INSIDE WITH THE CHILD SAFETY LOCKS ON. UNLESS I GET OUT OF THE CAR OR REACH OVER AND BEHIND ME TO LOCK THEM MANUALLY. PRESSING THE DOOR SWITCH ON EITHER SIDE OF THE VEHICLE WILL NOT LOCK THE OTHER THREE PASSENGER DOORS OR TAILGATE. THIS IS ALSO A SAFETY ISSUE FOR US IF SOMEONE WERE TO TRY AND CARJACK US BECAUSE THE DOORS WON'T LOCK.

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