NHTSA Complaint #11362563 — 2011 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11362563
Vehicle 2011 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage 150,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

WHEN TRAVELING OVER 50 MPH WHEN MY VEHICLE HITS A BUMP, I GET A "DEATH WOBBLE" WHERE THE FRONT END SHAKES UNCONTROLLABLY. THE ONLY OPTION THAT I HAVE IS TO SLOW THE VEHICLE DOWN TO 35 OR BELOW TO GET IT TO STOP. I'VE COME CLOSE TO EITHER LOSING CONTROL OR GETTING HIT FROM BEHIND ON SEVERAL OCCASIONS. I CAN REPLICATE THIS EVENT BY GOING OVER DIFFERENT BUMPS IN THE ROAD. I HAVE RE-ALIGNED MY VEHICLE, REPLACED THE BRAKE SYSTEM, INSTALLED A NEW STEERING DAMPNER, ROTORS, ETC, TO NO AVAIL. FORD DEALERSHIPS PLAY STUPID AND ACT AS IF THERE'S NO PROBLEM, I'VE TAKEN IT TO MULTIPLE MECHANICS AND THEY INSIST THAT IT'S FAULTY PARTS WITHIN THE STEERING AND SUSPENSION. WOULD LIKE TO HAVE IT REPAIRED IF POSSIBLE, BUT DON'T HAVE A LOT OF OPTIONS AS TO WHAT THE TRUE CAUSE IS. PLEASE ADVISE AS TO WHETHER OR NOT YOU HAVE ANY OTHER COMPLAINTS . THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE VEHICLE NEW IN 2011. IT HAS ONLY GOTTEN WORSE AS IT GETS OLDER.

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