NHTSA Complaint #11362543 — 2014 DODGE CHALLENGER

I HAVE BEEN TRYING TO RESOLVE RECALL UB4 FOR THE EVAPORATIVE EMISSIONS CANISTER SINCE 6/4/2020. SINCE THAT TIME I'VE BEEN "PUT ON AN WAITING LIST" FOR THE PART NEEDED TO RESOLVE THE RECALL. INITIALLY I WAS TOLD THAT IT WOULD BE 3 OR 4 MONTHS WAIT FOR MY PLACE IN ON THE LIST. I BEGAN FOLLOWING UP WITH THE DEALERSHIP ON 9/22/2020 AT WHICH TIME I WAS TOLD TO CALL BACK IN 2 WEEKS AND THEY WOULD BE ABLE TO ORDER THE PART AND SCHEDULE THE REPAIR. ON 10/2/2020 I CALLED AGAIN AND WAS TOLD THE SAME THING. ON 10/3/2020 I CALLED THE NUMBER ON THE REMINDER CARD THAT I RECEIVED ON 102/2020 AND WAS TOLD THE PARTS WERE IN SHORT SUPPLY AND "IT'S A MESS". I AGREE, I DON'T THINK CHRYSLER IS TAKING THIS RECALL SERIOUSLY BECAUSE IT SHOULDN'T TAKE 4 MONTHS, AND COUNTING, TO RESOLVE AN ISSUE. THE DEALERSHIP THAT I'VE BEEN COMMUNICATING WITH IS CHAPMAN DODGE CHRYSLER JEEP, AT 3175 E. SAHARA AVE, LAS VEGAS, NV 89104. PHONE 702-457-1061.