NHTSA Complaint #11362522 — 2020 HYUNDAI PALISADE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11362522
Vehicle 2020 HYUNDAI PALISADE
Component STEERING
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

MY VEHICLE HAS WHAT APPEARS TO BE A MAJOR ALIGNMENT ISSUE. WHEN DRIVING ON ALMOST ANY STRAIGHT STRETCH OF ROAD THE VEHICLE PULLS/VEERS TO THE RIGHT. DEALER SAYS THIS IS AS DESIGNED FROM HYUNDAI AND THAT THEY HAVE CHECKED "EVERYTHING". I AM BAFFLED THAT ANY CAR CAN BE "DESIGNED" TO NOT DRIVE STRAIGHT. THEY CLAIM ALL HYUNDAI VEHICLES ARE "DESIGNED" TO PULL TO THE RIGHT. ONE THE TEST DRIVE WITH THE SERVICE MANAGER, DRIVING 50 - 60 MPH, MY VEHICLE DRIFTED 1 AND A HALF LANES TO THE RIGHT ON ITS OWN. UNDER ACCELERATION IT VEERED 3 LANES TO THE RIGHT. THIS WAS IN A MATTER OF 6 OR 7 SECONDS. THIS HAPPENS ON ALMOST ALL ROADS AND INTERSTATES, NOT JUST SOME. THE DEALER SAYS THERE IS NOTHING TO REPAIR AND THIS IS "NORMAL" AND TO TAKE IT UP WITH THE MANUFACTURER. I CAN PROVIDE VIDEO OF THE ISSUE.

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