NHTSA Complaint #11362489 — 2019 GENESIS G70

ON 8/8/2020 I DROVE MY GENESIS G70 SPORT INTO MY HOME GARAGE DOORS AND CENTER SUPPORT BETWEEN THE TWO DOORS. IT WAS SLOW SPEED. I WATCHED AS MY CAR CONTINUED FORWARD WITH MY FOOT HARD ON THE BRAKE WITH NO BRAKING ACTION AT ALL. IT WAS A 100% BRAKE FAILURE. I HAVE NEVER PUT ANY VEHICLE INTO ANY OTHER VEHICLE OR ANY STRUCTURE IN MY 55 YEARS OF DRIVING. I HOLD A CDL. I WAS CERTIFIED BY THE NATIONAL INSTITUTE FOR AUTOMOTIVE SERVICE EXCELLENCE IN AUTOMOTIVE BRAKING SYSTEMS IN 1976. I WAS SELLING BMWS IN THE MID 80S WHEN BOSCH DEVELOPED ABS. I WAS SELLING ACURAS IN 1987 WHEN HONDA MADE A LAME ATTEMPT AT THEIR OWN PROPRIETARY ANTI-LOCK BRAKING SYSTEM. I KNEW THE FIRST TIME I TESTED IT THAT IT WAS SUBPAR. AUTO MAGAZINES CONFIRMED THIS IN THEIR TESTS. I UNDERSTAND CARS. I HAVE NO AGENDA AGAINST HYUNDAI. MY LAST FIVE AUTO PURCHASES HAVE BEEN HYUNDAI PRODUCTS. MY GENESIS G70 IS THE FINEST CAR I HAVE EVER DRIVEN. BUT IT HAS A POTENTIALLY FATAL PRODUCT FLAW. AFTER SEVERAL DAYS OF TESTING, I DISCOVERED THE PARAMETERS NECESSARY TO ESSENTIALLY TURN OFF THE BRAKES, INTERRUPT THE FLOW OF BRAKE FLUID BETWEEN THE BRAKE PEDAL AND THE BRAKE PADS. I CAN NOW DUPLICATE THIS FAILURE WITH REGULARITY. AND I DO NOT THINK MY CAR IS UNIQUE. I BELIEVE I CAN REPLICATE THIS 100% FAILURE ON ANY G70, AND I WOULD LIKE TO TRY. GENESIS KNOWS THIS, REQUESTED THAT I SEND THEM A MASS OF DOCUMENTATION FOR MY CASE #17257270, WHICH I DID ON 8/30/2020. THREE EMAILS FROM HYUNDAI CONFIRMED RECEIPT OF EVERYTHING THEY REQUESTED. NICOLETTE COMPTON WITH HYUNDAI MOTOR AMERICA SAID THEY WOULD SEND AN ENGINEER/TECHNICIAN TO MY HOUSE SO I COULD DEMONSTRATE THE DEFECT. SINCE THEN SHE HAS IGNORED MY PHONE CALLS AND HAS HAD NO CONTACT WITH ME EXCEPT ON 9/9/2020 AT 6:02 PACIFIC TIME WHEN SHE ACCIDENTALLY PICKED UP MY FIFTH CALL TO HER, AND SAID SHE WAS JUST ABOUT TO CALL ME. HYUNDAI IS IGNORING ME.