NHTSA Complaint #11712690 — 2019 GENESIS G70

The contact owns a 2019 Genesis G70. The contact stated that while driving at an undisclosed speed, the audiovisual navigation screen displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure was persistent, and the audiovisual navigation screen was peeling and distorted. The contact was willing to pay out of pocket for the repair; however, parts were not available by any vendors. The manufacturer was made aware of the failure and a case was filed. The contact stated that several complaints were filed. The contact stated that coverage for the repair was denied. The failure mileage was approximately 45,000.