NHTSA Complaint #11362375 — 2015 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE MISFIRED AND TOOK A WHILE TO START. THE SERVICE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND AN UNKNOWN CODE, AND PERFORMED A HARD RESET. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE CRENSHAW HYUNDAI DEALER LOCATED AT 330 HUFFMAN MILL RD, BURLINGTON, NC 27215, WHERE IT WAS DIAGNOSED THAT THE CVT SENSOR MAY NEED TO BE CLEANED. THE TECHNICIAN LOOKED AT THE SENSOR AND INFORMED THE CONTACT THE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.