NHTSA Complaint #11362234 — 2020 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT UPON RETURNING TO THE VEHICLE, A CRACK HAD FORMED FROM THE LOWER LEFT DRIVER'S SIDE WINDSHIELD AND SPREAD ACROSS TO THE MIDDLE OF THE WINDSHIELD. THE CONTACT STATED THAT THERE WAS NO EVIDENCE OF AN IMPACT TO THE WINDSHIELD TO CAUSE THE CRACK. THE CONTACT BELIEVED THAT THE WINDSHIELD GLASS WAS POORLY MANUFACTURED AND THAT THE CRACK COULD OBSTRUCT HIS VISION WHILE DRIVING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 969.