NHTSA Complaint #11362080 — 2020 TOYOTA 4RUNNER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11362080
Vehicle	2020 TOYOTA 4RUNNER
Component	SERVICE BRAKES
Date of Incident	September 21, 2020
Date Filed	September 30, 2020
Mileage	1,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

BRAKES ARE NOT FUNCTIONING PROPERLY, THE PEDAL GOES WAY DOWN TO THE FLOOR BEFORE ENGAGING ANY BRAKES. AT IDLE THE BRAKES SEEM TO FUNCTION FINE, AFTER DRIVING AT ABOUT 10MPH THE BRAKES GO BACK TO NOT WORKING AGAIN. DEALERSHIP SAYS THE BRAKES ARE "NORMAL" AND I WAS TOLD TO DRIVE IT HOME EVEN THOUGH IT WAS STILL HAVING THE ISSUE. TRANSMISSION IS NOT SHIFTING PROPERLY EITHER, IT GETS STUCK AT 4000-5000 RPM SOMETIMES AND THEN SHIFTS INTO THE NEXT GEAR. THE BRAKING ISSUE OCCURRED EVEN WORSE GOING DOWN A HILL AT 55MPH RIGHT BEFORE IT WENT IN FOR SERVICE.

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#11320695 — April 9, 2020 — EVERY TIME I PUSH THE BRAKE PEDAL, IT MAKES A HISSING SOUND. THERE IS A ELECTRONIC NOISE AFTER THE HISSING SOUND. THI...

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