NHTSA Complaint #11361989 — 2009 SUBARU LEGACY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11361989
Vehicle 2009 SUBARU LEGACY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 174,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

TL* THE CONTACT OWNS A 2009 SUBARU LEGACY. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO FLOORBOARD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO ED REILLY SUBARU (150 MANCHESTER ST, CONCORD, NH 03301) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE LINE WAS CORRODED. THE CONTACT WAS INFORMED THAT THE BRAKE LINES RECEIVED ANTI-CORROSION TREATMENT AS PER THE RECALL. THE CONTACT STATED THAT THE DEALER DID NOT COVER THE FENDER AS THE RECALL INDICATED, TO PREVENT THE LINE FROM CORRODING. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 13V110000 (SERVICE BRAKES, HYDRAULIC) AND 14V311000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.

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