NHTSA Complaint #11361987 — 2017 NISSAN MURANO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11361987
Vehicle	2017 NISSAN MURANO
Component	SERVICE BRAKES
Date of Incident	March 18, 2020
Date Filed	September 30, 2020
Mileage	250,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE FORWARD EMERGENCY BRAKING IS GETTING FALSE TRIGGERS AND DISABLES ITSELF AFTER SUCH INCIDENT. MANY TIMES TRIGGERS WITHOUT ANYTHING IN FRONT OF VEHICLE. HAS ALSO APPLIED BRAKES ON ONE OCCASION WHEN THERE WAS NO VEHICLE OR PEDESTRIAN IN FRONT OF VEHICLE. THE FEB SENSOR WAS UPDATED IN 2019 WITH A NEW PART THAT DOES NOT SEND FALSE TRIGGERS. THIS IS A COMMON PROBLEM WITH MURANOS FROM 2015-2018. THIS SAFETY FEATURE IS ONE OF THE REASONS WE BOUGHT THIS CAR AND NOW THAT FEATURE IS NOT RELIABLE. I THINK NISSAN SHOULD SUPPLY UPDATED PART AND LET CUSTOMER PAY LABOR TO HAVE THIS SAFETY FEATURE BE MORE RELIABLE.

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